User Guide - MyTravelConcierge.app
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User Guide
If you need any guidance using our free travel planner, this User Guide should provide all the answers.

Useful international travel tips for first-time travelers

The most important tip ? Avoid unnecessary stress by applying for a passport well before your expected departure. Don’t book a flight or make any arrangements that can’t be changed until you have your passport in your hand. Some international flights require that you enter your passport number when booking or during online check-in, so it's best to just have it first before you start booking anything.

As you book your trip, make sure you check to see whether or not you will need a visa to travel. A visa is a document issued by the country you are visiting, which grants you permission to travel there for a certain number of days. For most of Europe, the U.K., and many countries in Asia and Latin America, most passport holders can travel without a visa or receive one on arrival. If you do need a visa though and you show up for your flight without it, you won’t be allowed to board the plane.

Make sure to double check your allowance to know what you can carry with you during the trip.

It's wise to give a copy of your itinerary to a friend or family member. Also don't forget to notify your bank of your destinations. Also check about international fees, and whether they have partner banks in the destination that will help you save money on costly "foreign transaction" ATM fees.

Frequently asked questions

Using our travel planner allows you to compare a range of different providers. Normally you would have had to go on each website and input data multiple times. With our travel planner, most links are pre-filled for your convenience. Classic comparison websites are usually comparing deals within the same company. With our tool, you can compare the comparison websites!

To personalise your experience and to better help your planning, you need an account so we can link all your actions and reminders. If you rather not create an account and still be able to use our travel planner for search purposes, you can do so from the homepage, select the travel mod button of your choice under “Quick Search” and then click the link “I don’t want to benefit from an enhanced experience”. Or click the link below.

Quick search

Once logged in, select the travel mod button of your choice under “Create an itinerary”.

We created a function especially for this reason. It is called “Custom Trip”. Once logged in, select the travel mod button of your choice under “Create an itinerary”. Input all the details of your trip as if you would search it from scratch and then once results are loaded, use the blue button “Save this itinerary as a custom trip”.

We created a function especially for this reason. It is called “Custom Trip”. Once logged in, select the travel mod button of your choice under “Create an itinerary”. Input all the details of your trip as if you would search it from scratch and then once results are loaded, use the blue button “Save this itinerary as a custom trip”.

Once logged in, select the itinerary from the list under the “My trips” section. Then use the “Amend travel dates” functionality.

Once logged in, select the itinerary from the list under the “My trips” section. Then use the “Amend departure/arrival points” functionality.

Once logged in, select the itinerary from the list under the “My trips” section. Then use the “Your notepad” functionality.

When you make a purchase via our links, you make your purchase/payment with the provider directly. Hence, we cannot help with any enquiries relating to that purchase. However, if your query is about the travel planning tool usage, please use the link below to contact us.

Contact us

Once logged in, select the user icon on the top right corner of your screen, then select “Deleted trips” from the rolling menu.

Once logged in, select the user icon on the top right corner of your screen, then select “My favorites” from the rolling menu. To remove an entry, clear the field and save. If you want to remove temporarily a favorite, you can do so from the search engine directly. Select “Reset this field” next to “Leaving from”. This is applicable only to flight and train search.

Once logged in, select the user icon on the top right corner of your screen, then select “My reminders” from the rolling menu.

Once logged in, select the user icon on the top right corner of your screen, then select “My past trips” from the rolling menu.